Network Field Technician

Network Field Technician

Reno, NV

Yardi is a global software company providing innovative property management solutions and services in every real estate market. We are focused on providing our customers with superior products and outstanding customer service. We are passionate about technology and believe work should be fulfilling and fun! We are committed to our customers, employees and the communities where we live.

The Network Field Technicianis responsible for network and VoIP installations and maintenance in the field. The Network Field Technician visits client sites to consult with clients, complete installations, troubleshoot issues, and repair and replace equipment.

What you will do

  • Visits client sites to assess installation requirements of IT infrastructure and Wi-Fi rollout
  • Reviews voice/VoIP rollout requirements to determine installation needs
  • Assists management with project plan development to address client specifications and network requirements
  • Installs communication room based on rollout plan
  • Racks and stacks all equipment in required order and patches cables
  • Mounts Wi-Fi access points, utilizing best practices when deploying and configuring access points
  • Debugs connectivity issues
  • Performs onsite configuration and installation of client equipment to set/up expand site networking capabilities
  • Performs onsite repairs and replacements of damaged equipment
  • Responds to customer calls; provides remote support and troubleshooting in addition to site visits
  • Troubleshoots and resolves phone registration and voice quality issues
  • Sets up and updates access controls

What you need to have

  • High school diploma or GED
  • Two (2) years of networking and troubleshooting experience
  • Valid driver’s license and clean driving record
  • Ability to learn new technologies
  • Understanding of TCP/IP
  • Familiarity with low-voltage cabling
  • Excellent problem-solving skills
  • Troubleshooting skills and ability to navigate a site and understand where issues can occur
  • Working knowledge of operating systems such as Microsoft Windows and Apple’s macOS
  • Familiarity with Cisco products and VoIP
  • Excellent oral and written communication skills
  • Excellent interpersonal skills
  • Ability to work independently and manage multiple priorities
  • Knowledge of SIP, VoIP, and wireless technology

What would be helpful to have

  • CCNA certification
  • Familiarity with Linux
  • Understanding of the Executive Suite/Coworking industry
  • Bilingual English/Spanish highly desirable
  • Ability to debug connectivity issues in cat6 infrastructure
  • Ability to provision and troubleshoot Polycom and Cisco VoIP phones

Working environment/physical demands

  • Up to 80% travel required
  • Ability to lift 80 lbs.
  • Physical ability to rack and stack and run cables
  • May work in high level noise environments; must wear proper hearing protection
  • Ability to climb a ladder and comfortable working at heights within a building.
  • Regular attendance and a regular work schedule are essential functions of this job

What you get as a Yardi Employee

  • A great place to work with fantastic people
  • Ability to learn new technology and develop professionally
  • Competitive compensation
  • Comprehensive benefits – Medical/dental, paid time off, sick time, paid holidays, 401(k), profit sharing, life insurance, and more!

At Yardi, we’ve created a team of over 7,000 employees in over 40 locations around the globe dedicated to making great real estate software products and fostering a collaborative work environment. Yardi is a place where people with a wide variety of cultural and life experiences come together to make a difference. Our corporate culture stresses integrity, respect, trust, responsibility, and fun! Come join our growing team!

All submissions for open positions should be received through Yardi’s applicant portal, accessed from Yardi’s corporate website.

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Location

Reno, NV

Business Unit
KUBE
Department
Professional Services
Employment Type
Employee- Full Time