Transaction Processing Specialist

Transaction Processing Specialist

Raleigh, NC

As a Transaction Processing Specialist, you will be responsible for the following:

  • Working with banks to set up customer accounts
  • Input new account data
  • Processing payments and monitoring bank transfers
  • Responding to customer inquiries and updating Customers on electronic payment status over the phone and email
  • Research transaction inquires
  • Review processing exceptions

Requirements:

  • High school diploma
  • Prior experience working in the banking industry, data processing role, or accounting role.
  • Knowledge of various transmission methods of sending files to banks especially related to NACHA\ICL file format is recommended but not required
  • Superior customer service skills
  • Excellent verbal and written communication skills
  • Strong attention to detail and accuracy level and proficiency on MS Office Suite
  • Regular attendance and a regular work schedule is an essential function of this job

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Location

Raleigh, NC

Business Unit
Residential
Department
Operations
Employment Type
Employee- Full Time