Associate Technical Writer

Associate Technical Writer

Cleveland, OH

Yardi is a global software company providing innovative property management solutions and services in every real estate market. We are focused on providing our customers with superior products and outstanding customer service. We are passionate about technology and believe work should be fulfilling and fun! We are committed to our customers, employees and the communities where we live.

We are looking for a highly motivated, team player to create, develop, and edit operational and instructional documentation and collaborate with Subject Matter Experts (SMEs) to gather information, identify target audiences and determine technical documentation needs.

What you will do

  • Researches, develops, and writes technical materials in a variety of formats
  • Collaborates extensively with SMEs to establish technical specifications
  • Contributes to the development of published content leveraging multiple communication channels, e.g., paper, multimedia, web-based publications, and user sites
  • Maintains organized records of all materials, drafts, and previous versions
  • Aids in the production of technical diagrams and graphs
  • Follows and maintains established style of content guidelines across platforms and media
  • Submits technical documents in adherence with project deadline
  • Works to master style guidelines to communicate complicated material to a wide range of audiences
  • Assists with updates and revisions to technical documentation and materials as new issues occur
  • Works in content management systems, adhering to best practices and departmental standards for terminology and content management

What you need to have

  • Bachelor’s degree or equivalent work experience
  • Working knowledge of one or more of the following: Adobe FrameMaker, Adobe Acrobat Pro, help-system authoring tools, Microsoft Visual Studio Team Explorer, Camtasia or other multimedia tools
  • Proficiency in MS Office Suite
  • Ability to quickly learn and apply new tools, processes, and standards
  • Ability to explain technical concepts to audiences that have varying degrees of technical ability
  • Ability to work independently and collaboratively
  • Strong time management skills and an ability to take accountability for completing projects
  • Ability to absorb and retain information quickly, specifically complex technical information

What would be helpful to have

  • One (1) year of relevant technical writing experience, preferably in the software industry
  • Knowledge of applicable industry/field experience

What you get as a Yardi Employee

  • A great place to work with fantastic people
  • Ability to learn new technology and develop professionally
  • Competitive compensation
  • Comprehensive benefits – Medical/dental, paid time off, sick time, paid holidays, 401(k), profit sharing, life insurance, and more!

At Yardi, we’ve created a team of over 8,000 employees in over 40 locations around the globe dedicated to making great real estate software products and fostering a collaborative work environment. Yardi is a place where people with a wide variety of cultural and life experiences come together to make a difference. Our corporate culture stresses integrity, respect, trust, responsibility, and fun! Come join our growing team!

All submissions for open positions should be received through Yardi’s applicant portal, accessed from Yardi’s corporate website.

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Location

Cleveland, OH

Business Unit
Residential
Department
Software Development
Employment Type
Employee- Full Time